Successful client-agency relationships work best when both sides understand what each brings to the table—and where collaboration is most important.
This isn't about drawing rigid boundaries. It's about clarity: understanding who owns what helps us work together efficiently and avoid gaps.
When we commit to delivering specific work by a certain date, we own that commitment.
Examples:
We ask questions to surface requirements, constraints, and risks before they become problems.
Examples:
We flag blockers, risks, and timeline concerns as soon as we see them.
Examples: